... you want to not just manage your customer data, but actively use it to steer customer lifetime value.
... your email strategy needs more than just newsletters - namely AI-powered, highly individual, automated campaigns that deliver measurable results.
... you need maximum success in automation through continuous performance improvement, backed by our in-depth communications consulting.
Turn your customer data into an active asset: with our consulting, your data structure becomes the foundation for targeted customer engagement.
starmate uses smart data analysis to increase the lifetime and value of your customers - and to reach them exactly when it matters most.
With starmate, you can personalize far more than just the greeting. Intelligent recommendations deliver relevant content based on your customers' behavior.
Thanks to AI algorithms, your emails are automatically optimized - from the best send time to the perfect subject line.
We automate all of your email marketing workflows for maximum control and transparency.
Built-in reports and our recommendations make your success measurable.
With starmate starter, you get a solid foundation for your email marketing. The structured address database and intuitive newsletter tool provide everything you need to get started - including simple automations and filtering options. Ideal for organizations that want to communicate efficiently and grow flexibly.
professional is built for teams that want more than just newsletters. On top of all core features, you get CRM elements - such as variant-based identities - and automations that bring you real added value. For organizations with growing demands on systematic processes and efficiency.
Coming soon: 24.09.2026
enterprise is the complete package for data-driven communication at the highest level. You benefit from all starter and professional features, plus a wide range of built-in AI capabilities for deeper automation and analytics. Ideal for large data volumes and complex requirements in customer communication.
Coming soon: 24.09.2027
The Tixly integration went live at the start of the season - by the end of it, transaction-based communication had been noticeably expanded. Every relevant occasion is now used for individual, targeted messaging: a major step toward automated, precisely tailored audience communication.
ecoplus achieves a strong boost in campaign relevance and an increase in repeat bookings: through clean data management, strategic automation, and clever segmentation.
How can subscription orders be handled digitally when the existing ticket shop isn't built for it? The Wiener Konzerthaus case shows how the right technical extensions, applied in the right place, simplify operational processes.
Trust isn't a feature! starmate designs #TechWithHeart
starmate officially ranks among the TOP 100 Innovators in Germany 2025 - proof of our passion for rethinking things. With creativity and team spirit, we shape the future of digital customer relationships and set new standards in transformation.
The German Customer Award confirms what drives us: genuine partnerships and lived customer focus. From Sylt to Zurich, over 100 organizations trust our solutions - and a team that makes closeness tangible, even digitally.
Our mates have spoken: starmate is a Great Place to Work®. This award stands for a workplace that connects people, shaped by trust, enthusiasm, and the shared goal of getting better every day.
starmate is developed at our base in Ulm: by people who understand technology and live up to responsibility. 100% in-house development, 100% trust.
Data protection is a core principle for us, not an add-on. We operate to the strictest European standards - so your data stays where it belongs: with you.
With data centers in Germany and Switzerland, starmate guarantees maximum stability, performance, and data protection: for organizations that rely on dependability and data sovereignty.
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